Driver Express uses Fountain ATS for the processing and tracking of all applications, please refer to Fountain ATS’s Policies, and Terms as to how they will use and process your data.
You may provide or we may collect this Information in a number of ways:
When you visit driverexpress.com you may be asked to provide certain information about yourself via our application forms and email subscription forms (name, email, phone number). The information we request will be the minimum amount required for us to process your enquiry and respond accordingly.
We may also collect information about your usage of our website as well as information about you from emails or letters you send to us. We use and analyse the information we collect so that we can administer, support, improve and develop our business.
We collect information via forms on our website and may do so via public social media accounts including Facebook, LinkedIn, Twitter and Instagram.
We collect information on our website via Google Analytics, Hubspot CRM, Fountain ATS, Marketo and Microsoft Clarity. We collect some information on how you interact with our website, for example using cookies or device IDs.
During the application process, any applicant will be redirected to our applicant tracking system Fountain ATS. Please refer to the Fountain ATS privacy centre to learn more about how your data is handled.
We collect data in order to personalise your experience on this website and to ensure that communications from Driver Express are relevant and under legitimate interest.
Your information will enable us to provide you with access to all relevant parts of our website and to supply the services you have requested. When you use this website, certain limited information (such as your browser type and IP address) will be collected by us automatically. We will also collect and store personal information where: you contact us with a general enquiry (website, post, email and telephone) you subscribe to our mailing list
We use the personal information we collect to improve our services to you and this website. You can use the “unsubscribe” option which will be included in our marketing email communications to opt out of our marketing emails. The information you provide is used solely by Driver Express. We will not share the information you provide with any outside organisations. The Driver Express website is managed by Ride Shotgun Ltd who are registered under the Data Protection Act 1998, registration number ZA232201.
The data we collect via the methods identified above is used by Driver Express only. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Driver Express is the data controller and processor of your personal data. We may use Google and Microsoft as a data processor.
Information on their commitment to compliance with GDPR can be found here:
Our lawful rights for data processing are:
We process personal information for certain legitimate business purposes, which include some or all of the following:
Whenever we process data for these purposes, we will ensure that we always take into account your personal data rights. You have the right to object to this processing if you wish, and if you wish to do so, please contact us. Please bear in mind that if you object this may affect our ability to carry out tasks above for your benefit.
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires. We invest appropriate resources to protect your personal information from loss, misuse, unauthorised access, modification or disclosure. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorised or unintended access that is beyond our control.
We keep records for as long as required for operational purposes and in accordance with legal, tax and accounting requirements. You have the right to request copies of your personal information within our custody and control and details of how we use that information. If you think any of the personal information we hold about you is inaccurate, you may also request it is corrected. You also have a right, in certain circumstances, to require us to stop processing your personal information. In relation to all of these rights, please write to us at Driver Express, The Grain Warehouse, Victoria Quays, Sheffield S2 5SY and we will make the changes within 40 calendar days of receipt of your request.
Please note that we may, where permitted under applicable law, charge a small administrative fee and / or request proof of identity. We will respond to your requests within all applicable timeframes.
You can withdraw your consent at any time. You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate, kept up to date or removed if there is no legitimate reason for keeping it. If you wish to do this, please write to us at Driver Express, The Grain Warehouse, Victoria Quays, Sheffield S2 5SY and we will make the changes within 40 calendar days of receipt of your request. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you, but we will not charge you for amending or removing the data held.
Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes this Regulation. The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Article 78.
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